Heaven At The Hard Rock Hotel Riviera Maya

ex. Aventura Spa Palace

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heaven At The Hard Rock Hotel Riviera Maya

 Internet

Wi-Fi in rooms

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Scuba diving

Cycling

Mini golf

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

Jacuzzi

Editorial review:

This large and serene adults- only resort is staffed by welcoming personnel known for their attention to detail. It features sublime seaside grounds, a plethora of swimming pools, an amazing spa, a slew of activities ranging from yoga to climbing to tennis to water sports (and access to the other Palace resorts via free shuttle), a variety of restaurants and comfortable rooms.

Overview

Hard Rock Riviera Maya Heaven is a 5-star hotel offering a swimming pool and a golf course.

This hotel is located in a resort area, 4.2 km from Museo Maya de Cancun, Torre Escenica and Avenida Kukulkan. The property is set within 4 km distance from Cancun city center.

A 10-minute walk from Plaza las Américas Cancún Mall train station. It will take around 20 minutes to get to Cancun International airport by car.

Rooms

The exclusive Hard Rock Riviera Maya Heaven Hotel offers such rooms as Diamond Twin Room, Special Double Room and Deluxe Twin Room appointed with a laptop, satellite TV, a balcony, a safe and a telephone. They also have personal bathrooms with a hairdryer, a bathtub and bathrobes.

Eat & Drink

Dishes of international cuisine are served in the tapas restaurant. Guests can spend time in the large Fresh Juice bar serving a wide range of liquors, coffee and beers.

Services

Business travelers can use a meeting room and a business center available on site.

Relax

Hard Rock Riviera Maya Heaven Hotel provides a pool and a playroom for children.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   1200.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Aqua fitness
  • Scuba diving
  • Cycling
  • Tennis court
  • Golf course
  • Aerobics
  • Fitness center
  • Mini golf
  • Basketball
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • In-room breakfast
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Massage
  • Theater
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Media

  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

Get directions
City Center
  • Riviera Maya
    20.4 km
Airports
Beaches
  • Xpu-ha Beach
    1.4 km
  • Oasis Beach
    1.5 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    1200

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Heaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos Room
Double Room
Bed type: Twin beds or King-size bed or Double beds
Size: 45 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Rock Royalty Platinum King

Room facilities
    Heaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos Exterior Hotel informationHeaven At The Hard Rock Hotel Riviera Maya photos Exterior Hotel information
    Suite
    Size: 240 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Heaven At The Hard Rock Hotel Riviera Maya photos Exterior Hotel informationHeaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos Exterior Hotel information
      Two-Bedroom Suite
      Size: 240 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Heaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos Room
        Deluxe Double Room
        Bed type: Double bed or King-size bed or 2 Single beds
        Size: 90 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Deluxe Gold Double

        Room facilities
          Images coming soon
          Deluxe Junior Suite
          Bed type: Double bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          Deluxe Junior Suite Platinium

          Room facilities
            Images coming soon
            Deluxe Family Room
            Bed type: Double bed or 2 Single beds
            Check Prices
            — Less information+ More information
            Heaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos RoomHeaven At The Hard Rock Hotel Riviera Maya photos Room
            Diamond Double Room
            Bed type: Double bed or 2 Single beds or 1 Super King-size bed
            Size: 45 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Deluxe Diamond Special

            Room facilities
              Images coming soon
              Diamond Suite
              Bed type: Double bed
              Check Prices
              • Air conditioning
              — Less information+ More information

              Deluxe Suite Diamond

              Room facilities

                How to reach hotel

                hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                Show big map »

                Hotel Address:

                Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                Get directions
                City Center
                • Riviera Maya
                  20.4 km
                Airports
                Beaches
                • Xpu-ha Beach
                  1.4 km
                • Oasis Beach
                  1.5 km
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  10 am
                • Number of rooms:
                  1200

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Heaven At The Hard Rock Hotel Riviera Maya Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                Local attractions

                • Dolphin Discovery - 1.5 km
                  Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
                • ecopark Kantun Chi - 4.7 km
                  Federal Highway 307, Puerto Aventuras
                • Chankanaab Park - 13.0 km
                  Carr. Costera Sur Km 9.5
                • Fatima Bay - 1.5 km
                  301 Punta Matzoma, Puerto Aventuras
                • Xcaret Eco Theme Park - 12.4 km
                  Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen

                Near the hotel

                • Dolphinaris Park Riviera Maya - 920 m
                  km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
                • Xpu-ha Beach - 1.4 km
                  Puerto AventurasMexico
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  10 am
                • Number of rooms:
                  1200

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Hotels nearby
                Las Villas Akumal
                4 stars
                18 km
                Cities nearby

                Heaven At The Hard Rock Hotel Riviera Maya Reviews

                Guest reviews are submitted by our customers after their stay at Heaven At The Hard Rock Hotel Riviera Maya

                Average guest rating

                9.2out of 10
                Superb
                Based on 47 reviews

                Rating by category:

                Service
                9.2
                Rooms
                9.4
                Value
                9.1
                Location
                8.8

                Guest reviews

                  How to reach hotel

                  hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                  Show big map »

                  Hotel Address:

                  Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                  Get directions
                  City Center
                  • Riviera Maya
                    20.4 km
                  Airports
                  Beaches
                  • Xpu-ha Beach
                    1.4 km
                  • Oasis Beach
                    1.5 km
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  10 am
                  • Number of rooms:
                    1200

                  Hotel Awards

                  MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge